Policies & Procedures

Brews Cruise is locally owned and operated. It is important for us to be aware of group number changes or group cancellations as soon as possible to allow other potential cruisers the opportunity to experience our wonderful beer community in the case that you are not able to do so. The Brews Cruise Tours rely on an on-time departure in order to operate smoothly and maintain a good rapport with the breweries we tour. We also want to ensure that our guests who arrived on time are not left waiting. We specialize in small personalized brewery tours in order to ensure that every guest has a wonderful experience.  We have put the following policies and procedures in place:

Policies and Procedures

24 Hour Cancelation Policy- If your group has less than 6 cruisers and you are unable to attend a scheduled tour, please call us no later than 24 hours before the date and time of your tour. In the event that we do not get a cancellation call, the card you used to reserve the seats, will be billed on the day of the scheduled tour.

48 Hour Cancelation Policy- If you have a group of 6 cruisers or more and are unable to attend a scheduled tour, please call us no later than 48 hours before the date and time of your tour. In the event that we do not get a cancellation call, the card you used to reserve the seats, will be billed on the day of the scheduled tour.

Group Booking Accountability- If your tour group includes 6 or more cruisers, you will be pre-billed the day before your scheduled tour in accordance with our 24 Hour Cancellation Policy. Groups of 12 or more will be pre-billed two days before in accordance with our 48 Hour Cancellation Policy.

The Brews Cruise Tour Guide will not leave any later than 15 minutes after the scheduled departure time.