New Orleans Brews Cruise Policies

Age Policy

Persons must be at least 21 years of age to reserve and participate on the New Orleans Brews Cruise tour. Valid ID must be shown to driver prior to departure. Staff at each brewery will be notified by the tour guide as to who is under age for tour. We ask that you please adhere to the law, please do not sneak tastes, sips, beers “under the table”, to those that are under 21 as here are many licenses involved between the tour and the respective breweries.

Minimum Passenger Count

Tours have a minimum of 4 passengers to make a tour a "go" tour. You do not have to bring the tour 4 people, it just needs 4 total to run. If passengers count is not met, New Orleans Brews Cruise will call/email you within 24 hours of your scheduled tour to make arrangements to move your reservation to another "go" tour or discuss additional options.

Cancellation Policy

Cancellation occurring prior to 72 hours will be eligible for a refund of tour fare minus card processing fees. Cancellation occurring within 72 hours of tour will not receive refund of tour.
New Orleans Brews Cruise reserves the right to cancel tours due to unsafe weather or unfavorable roadways. Consideration for such circumstances are determined by the tour guide/driver. At time of tour cancellation due to said circumstances, all available efforts will be taken to notify the scheduled customers. Every effort will be made to reschedule the reserved tour.

Refund Policy

Refunds are granted only for cancellations occurring prior to 72 hours of scheduled tour, and if tour is cancelled by New Orleans Brews Cruise. Tours may be cancelled at the discretion of New Orleans Brews Cruise due to harsh or severe weather resulting in unfavorable and unsafe road conditions.

Note: Passengers that appear to be intoxicated at beginning of tour, at the discretion of the tour guide/driver, will not be allowed on the tour and no refund will be applied.